Maintenance contracts for homes and businesses
Arrange ongoing cold plunge care with a maintenance contract built around your setup. We support personal plunges at home and commercial equipment in gyms, studios, hotels, spas, and other shared spaces.
Discuss scheduled servicing, cooling performance checks, filter servicing, and filtration care. Your equipment, usage, and installation conditions help determine the appropriate service schedule.
Your written contract sets out visit frequency, covered work, callout arrangements, and how consumables and replacement parts are handled. This keeps the scope clear before the plan starts.
Discuss a maintenance contractCold plunge repairs
Water not getting cold, a fault showing on the controls, or performance changing? Mizu Freeze provides cold plunge repairs, including assessments for equipment purchased from other companies.
Send the brand, model, symptoms, any error message, and photos of the setup and equipment label. We review the issue, discuss the assessment needed, and confirm the proposed repair, parts, availability, and price before work begins.
Your existing plunge. Now with real ice.
Already bought a cold plunge from another brand? We can convert compatible equipment using Mizu’s self ice-forming technology, so the plunge makes real ice by itself instead of only chilling the water.
Start with the brand, model, equipment photos, and details of where the plunge is installed. We assess the tub, cooling setup, and installation to confirm whether it is suitable for conversion and what changes are required.
Your conversion quotation confirms the agreed work, ice-forming configuration, operating and care requirements, price, and warranty terms. Compatibility is confirmed before a conversion is booked.
Assess my plunge for conversionFrom enquiry to agreed work
- Show us your setup. Choose a maintenance contract, repair, or conversion. Share your emirate, brand, model, photos, and how the plunge is used.
- Review the equipment. We discuss the assessment needed, equipment suitability, and your intended service or upgrade.
- Confirm the scope in writing. Agree the work, price, scheduling, access, and applicable terms before arranging the service.
We welcome enquiries from Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. Scheduling is confirmed for your equipment and location.
Service and warranty support
If your Mizu cold plunge is within its two-year product warranty, include your purchase details when you contact us. Coverage follows your written warranty terms.
Maintenance contracts, repairs, and conversions have their own agreed scope and applicable warranty terms, confirmed in writing. The two-year warranty on a new Mizu cold plunge does not automatically apply to a third-party plunge or a conversion.
Planning a new setup? Explore our UAE-made cold plunges or read the quotation and warranty guide.
